Case Study
Roche×Nanonets

From 10 minutes per order to 30 seconds

Roche Greece needed to process thousands of Greek-language hospital POs without sending data outside the EU. One AI agent handles intake, extraction, review routing, and Dropbox export.

95% AccuracyNPS 10/1040 hrs/month saved75% Zero Manual Touch
About the customerNYSE: RHHBY

Roche is the world's largest biotech company and a global leader in in-vitro diagnostics and cancer treatment. Operating in over 100 countries with more than 100,000 employees, Roche serves patients through both its Pharmaceuticals and Diagnostics divisions.

$57B
Annual revenue
100+
Countries
100K
Employees worldwide
#1
Global biotech

The Problem

Roche Greece's Finance team receives purchase orders from hospitals across the country. Every document arrives in Greek, across multiple formats like scanned PDFs, typed forms, fax printouts.

  • Manual Greek-language data entry at 10 min/doc
  • Previous tool decommissioned, no replacement path
  • GDPR constraints eliminated most off-the-shelf tools
  • Missed expiry dates not caught until after invoice generation
Hospital POs
Mixed formats All in Greek
Email/Fax/Scan
Document received
Analyst desk
Read · Enter Validate
Excel entry
Manual data entry 10 min/doc
Dropbox export
Invoice generation
Manual process repeated for each document
~240
POs processed per month
40 hrs
Monthly team hours
Stack
Excel
Dropbox
Outlook

The time savings have been significant. We've gone from spending hours each day on purchase orders to minutes — with no expired products slipping through.

Finance Operations Lead
Roche Greece
Roche

The solution

One AI agent. All on EU servers. Fully automated.

Nanonets deployed on-premise on EU-hosted infrastructure — satisfying GDPR with no compromise. One agent orchestrates intake, OCR extraction, human review routing, and Dropbox export end-to-end.

Ingest Document
OCR Extraction
Confidence Check
Route & Review
Export to Dropbox

Impact

30 sec
Per document
Down from 10 minutes
95%
Extraction accuracy
On Greek-language POs
75%
Zero manual touch
Files fully auto-processed
10/10
NPS score
From the Roche Finance team
Metric
Before
After
Savings
Processing time per document
10 min
30 sec
95% faster
Zero-touch documents
0%
75%
75%
Monthly team hours on POs
40 hrs
<5 hrs
88%
Extraction accuracy
~60%
95%
+35 pts

AGENT ANATOMY

Nanonets Agent
Autonomous action-taking
After extraction
Agent routes automatically
Zero-touch
All fields ≥ 95%
Nanonets
All fields pass
PO Number 99% ✓
Hospital 97% ✓
Unit price 95% ✓
Total 99% ✓
Nanonets
Auto-approved
Zero-touch route selected
No reviewer required
Dropbox
File synced
POΠΑΡ-2024-07843
Total€7,440.00
StatusSynced ✓
Review required
Low confidence field
Nanonets
Low confidence flagged
⚠ Unit price: 72% confidence
Nanonets
Review task created
Review interface opened
Unit price sent for confirmation
Nanonets
listening…
Reviewer
Field corrected
Reviewer confirms:
€1,240.00 ✓ approved
Nanonets
Re-validation passed
PO Number 99% ✓
Unit price 99% ✓
Total 99% ✓

See it run on your process, with your documents.

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